KY Stays — The Key to a Better Stay

Direct Bookings

Request A Cancellation.

Use the booking reference and email shown in your KY Stays confirmation.

Before You Submit

Clear Deadline. Automatic Cancellation.

Requests sent at least 24 hours before the scheduled 4 PM check-in are automatically cancelled and fully refunded. Later requests do not qualify for a full refund under the accepted policy.

We’ll email you a confirmation as soon as the outcome is recorded.

Read The Cancellation Policy →

Requests sent at least 24 hours before the 4 PM check-in are cancelled and fully refunded automatically. Later requests do not qualify for a full refund under the accepted policy.